Our role and responsibilities
What does Kismet do?
Kismet is an online platform designed to connect National Disability Insurance Scheme (NDIS) participants with qualified and verified service providers. Acting as a dynamic directory, we allow providers to register their businesses and showcase their services, making it easier for users to find and contact them. However, we go beyond being just a listing service. Kismet focuses on building meaningful connections by pairing participants with providers that best meet their needs, ensuring a higher quality of care.
How does Kismet facilitate the right connections?
The true value of Kismet lies in its personalized matching process. When a user submits an area-specific enquiry, our experienced team steps in to handle it directly. We take the time to carefully review each enquiry, paying close attention to individual needs, location, and preferences. By doing so, we match participants with the most suitable and available providers, ensuring that the care relationship is not only functional but also well-suited to both parties.
How does Kismet help participants and carers?
For participants, as well as their carers, support coordinators, and managers, Kismet simplifies the process of finding appropriate services. Rather than spending hours searching, contacting, and checking the availability of providers, our team manages these tasks. Our staff are knowledgeable in the complexities of the NDIS system, which enables us to ask the right questions and provide tailored recommendations. This not only saves time but also reduces the stress involved in securing the right care.
How does Kismet help service providers?
For service providers, Kismet offers a platform that increases visibility and fosters trust. Providers benefit from being connected with clients who are well-matched to their services and availability, helping to build longer-term relationships with participants. By handling the initial contact and making sure each match is well-considered, we also help reduce the administrative burden on providers, allowing them to focus more on delivering quality care.
Page last updated 26 September, 2024
