Our promise

Our promise to participants and carers

At Kismet, we are committed to creating a platform that participants and carers can trust wholeheartedly. We understand that selecting the right care provider is a deeply personal and important decision. Our promise is to ensure that the process is simple, reliable, and stress-free. We safeguard your personal information with advanced security systems and strict data protection protocols, ensuring that your sensitive details are never compromised or shared with external entities. By fostering a safe and supportive environment, we aim to give participants and carers peace of mind, knowing that their needs are in capable hands.

Our promise to service providers

For service providers, our platform is more than just a tool—it's a trusted partner in building sustainable connections with NDIS participants. We promise to uphold the integrity and transparency of our platform, helping you connect with clients who are genuinely suited to your services. We value the work you do and are dedicated to making the administrative side of things easier, allowing you to focus on what matters most: delivering quality care. You can trust that your business will be represented accurately and that the sensitive data we manage is secured using the latest technology, ensuring compliance with all Australian privacy regulations.

Our promise to the community

Kismet’s mission goes beyond connecting individuals; it’s about empowering the entire disability community. Our promise to the community is to continue building a platform that reduces barriers, increases access to essential services, and lessens the burden of administrative tasks. We aim to create an environment where more people can get the support they need by removing unnecessary costs and complexity. Our commitment is to facilitate a space where service providers and participants alike can thrive, ensuring that our platform serves as a resource for positive change and wider accessibility in the disability sector.

Page last updated 26 September, 2024

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Our goal is to provide our clients and providers with the safest and most transparent experience.

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