My Guardian
About this provider
My Guardian offers a comprehensive range of services to support individuals in maintaining their independence while staying in their own homes. Our approach to home care is a valuable option for both the NDIS and aged community who wish to continue living independently but may require assistance with various aspects of daily life.
Our Services:
• Support Coordination - Coordinating and facilitating support and services for participants in order to achieve their goals
• Plan Management - Overlook clients' funds and liaise with NDIS on clients' plans.
• Personal Care - Assistance with daily activities such as bathing, dressing, grooming, and medication management.
• Community Access and Transportation - Assisting with grocery shopping, pharmacy visits, and transportation to medical appointments.
• Housekeeping - Cleaning services to ensure a safe and hygienic living environment.
• Meal Preparation - Preparing nutritious meals and helping with dietary needs.
• Clinical Services - This can include skilled nursing care, physical therapy, and other healthcare services that are crucial for individuals with medical needs.
• Supported Independent Living (SIL) - 24/7 personalised disability care at our SIL homes allowing you live as independently as possible whilst providing personal care, food preparation, medication assistance, assistance in the community and more for all residents.
Available services
Cleaning
Driving
Gardening
Home Maintenance
Meals
Nursing Services
Plan Management
Respite Accommodation
Shared Accommodation
Social Activities
Specialist Support Coordination
Support Coordination
Support Work
Supported Accommodation
Ratings & Reviews
I was looking to transfer providers and wasn’t sure where to go. After searching my wish came through and through word of mouth I was referred to My Guardian, who came highly recommended. Since transferring to My Guardian we have had no regrets.
They have been very supportive and understanding of my dad’s needs. One of my wish list requirements for dad’s carer was to find a personal carer that could connect with my dad.
My Guardian (Lara) took the time to listen to me. Lara was able to find the right person who has been sensational. It’s like he and dad have known each other for years.
It’s important I feel to have such a connection as they are entering into the home. You want your parent/s to be comfortable.
I highly recommend anyone looking for a provider to reach out to My Guardian. You can’t go wrong.
I highly recommend My Guardian. We have been with them for over a year now and they have been providing us with great services. The various dedicated staff have been professional and lovely to deal with, particularly Samar who is recently taking care of us. She is consistently performing a great job at staying on top of our needs and keeping us updated with changes and options.
HIGHLY RECOMMEND
My Guardian is an age care business that operates with professionalism, honesty and integrity. Extremely happy with their service and caring for my Grandmother 83 and Grandfather 90. They went above and beyond to make us all feel welcomed. They also supported my grandmother in dealing with the situation of her husband’s change due to Alzheimers. My Guardian, (especially Samar and Zeina) were all lovely and friendly Arabic speaking staff. They helped my grandparents understand what they are eligible for. Thank you My Guardian for making my grand parents happier.
My Guardian has a great team of experts ready to help. Gigi has taken great care of my father inlaws very specific needs and this has changed his life for the better.
Hi Anita,
We are so happy to hear that we've been able to help. Thank you for your honest feedback
Amazing service all the time. Thank you
Hi Amal,
We appreciate your feedback.
Thank you!
Fantastic staff helped me navigate a difficult time. Oh so helpful and knowledgeable. Nothing but good things to say.
We are so happy to hear that! Thank you for your feedback
The best move we made for my parents, was to allow My Guardian to look after them! All the staff are a pleasure to deal with and are always so helpful and informative. Mum and dad have had a few case workers look after them over the years and they've always had their best interest as the top priority and none more than the lovely Nessryn who is their current case worker. It was very hard to trust anyone with my own parents, but My Guardian have proven to be the right fit. Thank you all so much for your continued care.
Thank you very much for your feedback Danny. We are so happy that we are able to help.
I have been with My Guardian for the past ten months after two less than positive experiences with other providers after moving back to Sydney from the country. The staff at My Guardian are always available to assist with any questions I have & to solve any issues that I may be experiencing. The staff that come to my home for domestic support & to take me shopping are professional, friendly & do all they can to make my days easier. I would recommend My Guardian to anyone wanting a provider that actually makes a difference to their clients lives.
Hi Ellis,
Thank you so much for your feedback. It makes us so happy to hear that we are making a difference and providing effective support. We are always here to help.
My Guardian has been efficient in extending the much needed support that I need everyday. With great gratitude for their services, the more they help me, the more I believe that they deserve my compliments.
Hi Luz,
We are so glad to hear you are receiving the support you need. We are always here to help and we appreciate your feedback
My guardian has been a pleasure to work with and a company that I can not recommend enough to others who need disability support. We have used My Guardian's support worker's for the last 2 years and have always been provided with prompt and caring support/services. A special thanks to Gigi who has gone the extra mile to help us whenever needed.
Hi Upul,
Thank you very much for your feedback. We are so happy to hear that we are able to help.
My name is Lorraine. I have been with my guardian for the past three to four years. They have done lot of support for me. My supporter is Gigi, she solves all my problems for me at the time. Gigi achieves what I need when I need and she is my go get it girl. And I give thanks to My Guardian for all they have done for me including the boss. Thank you my guardian.
Hi Lorraine,
Thanks so much for your honest feedback. We are delighted to hear about your experience with us and we look forward to continuing to provide you with quality support and services.
My husband is currently using the service he is very happy with his services. My guardian’s management, carer, and accounts team are responsible, approachable, kind, dedicated and helpful. Gigi is always helpful over the phone whatever I requested for extra shift in emergency with change of shift or in any helpful aspects she is always there to help. I highly recommend My guardian to people with disabilities ,elderly and need care services and support. No doubt 5 stars. Very deserving.
Hi Parmila,
We are so happy to hear about your experience. Thank you so much for your feedback. We are always here to help in any way possible.
Friendly and helpful staffs. Great service.
Would highly recommend a visit for anyone in need of help for a loved one.
Thanks a lot Kim. We appreciate your feedback!
Great attention to details, all staff that we were in contact with only wanted the best for us, and went out of their way to make sure that we received the best possible care. Thank you 😊
Hi Jo-Anne,
We are so happy to hear about your experience with us. We are always here to help in any way possible.
Thank you for your valuable feedback
We have been with My Guardian for approximately 2 years. Would highly recommend their services. We have found all staff we have dealt with, caring and compassionate. Special mention to Gigi in the admin area, who always keeps us informed and for whom nothing is too much.
Hi Nada,
Thank you for your valuable feedback. We are delighted to hear about your experience with us and we look forward to continuing to provide quality services and support.
Highly recommend My Guardian, they have been providing excellent service to my mum for a few years now and knowing how fussy mum is they always try their best to accommodate and cater for her needs and go out of their way to keep her happy. Staff are friendly and professional and keep you informed of any changes or updates. Keep up the good work team.
Hi Mouna,
Thank you so much for your feedback. It makes us so happy to know we are able to help.
Best service I recommend this company provides everything you need love it
Hi Boushra,
We appreciate and value your feedback. We are always here to help
The team of “Myguardian “ and the carer’s they have they are really amazing with a very nice heart n they do their job very good. We are very happy to have them in our life especially my daughter’s.
Hi Habiba,
Thank you so much for your feedback. We are so happy that we are able to help.
Amazing care and very professional to deal with. The level of service is unmatched.
They deserve more than a five star rating.
Hi Anna,
Thank you so much for your feedback. We are so happy to hear about your experience with us. We look forward to continuing to provide you with an exceptional service.
Hello
My guardian has helped me a lot with my strength and well being and giving me self confidence thank you
Hi Belhuda,
Thank you for your honest feedback. We are so happy to hear about your experience with us and we look forward to continuing to support you.
Both my parents (89 & 91yrs) use MyGuardian to provide Home care service. I was recommended by a friend about this local company. From my first contact, the service was fantastic. Every time I ring, my call is answered promptly by courteous, professional staff. The care managers are amazing, every request is granted. The personal care staff that attend to Mum & Dad in their home are Brilliant. Always on time, always polite and respectful and I cannot fault any of them. We used a big rival service provider for years prior and I wished I had made the move sooner. My life is so much less stressful since switching to MyGuardian and I highly recommend this professional, caring and compassionate company. Thank you
Hi Christine,
Thank you so much for your feedback. We are delighted to hear that you and your parents are happy with our services. We are always here to help and look forward to continuing to support you and your family.
The team at My Guardian provide great service. The carers are polite and compassionate, and the managers, especially Laurette, Gigi and Lara, are a pleasure to work with and ensure everything runs smoothly.
Hi Michael,
We are very appreciative of your honest feedback and are delighted to hear about your experience with us. We are always here to help
The care we have received from my Guardian has been exceptional,prompt and professional.The communication has been very efficient,especially with our coordinator Nesrine.She has approached every request with a shining smile,and great pleasure.They transformed my Parents in laws lives for the better .
Hi Laura,
Thank you for your feedback. We are delighted to hear that we've been able to make a difference.
We are always here to help in any way possible
I am completely satisfied with the level of care being given to my Mother. We have only been using them for a short time but knowing my Mum is being looked after two lovely ladies makes me reassured she's in good hands. I would recommend this company to anyone.
Hi Mario,
We are so happy to hear that mum is happy with our services and we are able to help. Thank you for your honest feedback.
I am extremely grateful for the excellent care that my mum has received from your team, and especially Nisrine she is so compassionate, caring, and professional , Nisrine goes above and beyond to make my mum feel comfortable.
I would highly recommend your services to anyone in need for this service.
Thank you
Hi Viviane,
We appreciate your honest feedback. We are so happy to hear about you and your mum's experience with My Guardian. We look forward to continuing to provide quality support and services
We have been with this company for about 2 years they have been very professional. Nesrine is a very friendly and helpful worker who has always been there for my husband.😃
Thank you Maha for your feedback. We are delighted to hear that you and the family are happy with the services.
Friendly and helpful , caring , polite and respectful staff ,
The carers are so polite to my parents,
and such great help .
We are definitely blessed .
The staff and nurses at
My guardian are prompt with our requests and are always met .
May God bless you all .
I definitely recommend this company service amazing 🙏🙏🙏👍👍👍
Sally Sader
Hi Sally,
Thank you so much for your feedback. We are so happy to hear about your experience with us. We are always here to help in any way possible.
Amazing care with a great attention to the finest details to make a difference when and where it actually counts. A big THANK YOU to My Guardian management and staff for serving such a great cause with Love, Care and Passion. My family and I are forever grateful for the role you play in our life and our community ❤️ ❤️ 🙏🙏
Thank you Lina for your feedback. We are so happy that we are able to help and make a difference for you and your family.
Very professional staff! My Guardian is changing families’ life with their support and outstanding services. God bless you all🙏🏻
Friendly people..
I recommended My Guardian to my neighbour and now we both have wonderful carers.
I have never missed a game of lawn bowls because my carer gets me there each week.
Thrive day care is superb
I really like the aesthetics of this building. The views from level 9 are great and the internal fitout is modern too.
Standard office, middle of nowhere. Has parking.
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